NO TICKET REQUIRED — The Veritix Blog

We are pleased to announce that Duquesne University has entered into a multi-year exclusive agreement with Veritix.   Duquesne, located in Pittsburgh, Pennsylvania, will use the Veritix ticketing platform to support all university athletic events and select special events at the A. J. Palumbo Center and Arthur J. Rooney Athletic Field.

“We look forward to our relationship with Duquesne University and are honored that they see the value of our technology platform and service-oriented company culture,” said Guy Villa, Veritix Vice President of Sales.  ”Duquesne University is a first-class organization, and we look forward to a long and successful relationship.”

Full press release here.

If you’re an NBA fan, this is the most exciting time of the year as the 2012 NBA playoffs tip off this weekend.  Eight teams (16 in total) from both the Eastern and Western Conference will compete against each other for a chance to meet in the NBA Finals in June.  Each round will be played in a best-of-seven series format.  The last team standing will be crowned NBA champion, staking claim to the Larry O’Brien Trophy.

We’re excited that our clients the Denver Nuggets and Utah Jazz will both be participating in this year’s playoffs.  The Nuggets, who are seeded sixth in the West, will face the Los Angeles Lakers.  The Jazz, seeded eighth in the West, will face the San Antonio Spurs.  (Click here to see the rest of the playoff matchups.)

Just as in the regular season, many fans will turn to our paperless ticketing system Flash Seats® for venue entry and to buy, sell, and transfer their playoff tickets.  Fans will also have the added value of knowing they are buying from a safe and secure marketplace that is endorsed by their team.  This is especially important during the playoffs with the high volume of counterfeit tickets that tend to circulate.   All primary tickets for each home playoff game will be sold through the Veritix® platform.

We look forward to what we hope is an exciting few months of basketball for our clients!

Playoff Marketplaces:

www.nuggets.flashseats.com

www.jazz.flashseats.com

We recently expanded our ticketing business by providing primary ticketing services to the Rock and Roll Hall of Fame and Museum’s 2012 Induction Ceremony at Cleveland’s Public Hall Auditorium. Tickets to the sold out show, which were gone within minutes and available to the public for only the second time in induction history, were exclusively sold through the Veritix platform. The event featured live performances from the 2012 Inductees which included Guns N’ Roses, Red Hot Chili Peppers, and the Beastie Boys among others. The event further exemplified that Veritix’s ticketing technology can be adopted for any event, large or small.

Full Press Release: http://prn.to/ILUWmt

With the calendar turning to March, college basketball is at the forefront of the sports world with the 2012 Men’s and Women’s NCAA Basketball Tournaments.  The Men’s Tournament, which begins on March 13, includes a field of 68 teams that will vie for the right to play for the championship at the Mercedes-Benz Superdome in New Orleans.  The Women’s Tournament begins on March 17 and features 64 teams that will battle to play in the championship at Pepsi Center in Denver.

Our ticketing partnership with the NCAA and select Championships has us preparing for both the Men’s and Women’s Final Fours, where once again this year, our Flash Seats® technology will ensure that students can conveniently enter the games and allocated student sections to cheer on their school by simply swiping their student ID’s.  Additionally, all primary tickets for the Final Four will be sold through the Veritix® platform.  We’ve handled student ticketing for each Men’s Final Four in the past three years in Detroit, Indianapolis, and Houston.  We look forward to an exciting few weeks of basketball and the opportunity to work with the eight lucky schools that make it to New Orleans and Denver.

We are halfway through the NBA season, and we are excited to say that Flash Seats® is continuing to grow significantly among fans who want to see their favorite NBA team. More people are using it for easy, fast entry into games with a registered electronic ID and to buy, sell, and transfer tickets to games in our secure marketplace. Because of its popularity, we have been able to collect 7 million unique behavioral profiles for users in our system, providing important details on fan behavior, such as what games fans attend, where they sit, and how often they attend. Imagine if you had that kind of data on your fans. Imagine the targeted offers you could provide. Imagine expanding your revenue and strengthening your relationships with fans. Imagine the future of ticketing today…with Flash Seats. If you’re interested in stepping into the future and taking control of it right now, contact us at 216-466-8082 or via email.

Many fans spend time and money arranging ticket exchanges with family members, friends, or coworkers.  Whether it’s driving to meet someone at a specific location, shipping tickets via standard or express mail, leaving tickets at Will Call, or listing tickets for sale on multiple websites, these old methods are no longer necessary.  With Flash Seats®, the Veritix® paperless ticketing solution, seats can be transferred instantly and electronically online, anytime, in one central location. It’s easy and painless!

The Flash Seats transfer feature is unique in the ticketing industry because it allows fans to transfer tickets to anyone, as long as that person has an email address. There are no limitations or restrictions. They just pick the tickets to send and transfer away. It’s one of our most popular features, and since 2006, our system has handled more than 800,000 transfers, moving 1.3 million paperless tickets, and processed over 5.1 million total paperless transactions.  Fans are using paperless tickets at a rapid rate because of its convenience and flexibility, and the success of paperless tickets will continue to grow as more and more fans adopt this technology to manage their tickets.

Not only is it simple and easy to initiate a transfer, but the system tracks each user’s  transfer history, which is available on the Transfers tab in the system.  Information, such as the date and time of transfers, number of seats transferred, the email address seats were transferred to, and event details for the transferred seats, is tracked and shown for easy viewing and review.  This is a real timesaver for many of our users, but especially businesses.  Outside of Flash Seats, many businesses track tickets they give to clients in a spreadsheet, manually entering and managing the information. But with Flash Seats, they can throw the spreadsheet away! With all the transfer data, including seat specifics and contact information, available right on-screen on the Transfers tab, the process to track client tickets is easier and faster than ever.  Most importantly, when initiating a new transfer, the system provides a drop-down menu that displays all email addresses to which the user has ever sent tickets.  All the email addresses are saved, giving the person transferring seats easy access to past contacts. With Flash Seats, users essentially have an electronic rolodex for ticket transfers at their disposal.

For teams and venues, this transfer data provides valuable insight into fans’ behaviors.  Flash Seats is the only system that can show exactly who each person in a transfer is, when a transfer took place, and what specific seats were transferred.   Because Flash Seats paperless tickets exist only in an electronic environment, you always know who owns a ticket.  It’s permanent visibility, start to finish, and the tickets are guaranteed.

Gone are the days of paper tickets getting physically passed from friend to friend, leaving teams and venues in the dark, not knowing or understanding who used the seats.  The future is here with Flash Seats paperless tickets. Take advantage today!

We are excited to highlight a Flash Seats® feature that allows fans to convert their paper tickets to Flash Seats paperless tickets.  Once the conversion is completed, fans can take advantage of all the benefits of the Flash Seats system including attending the event with a simple swipe of a registered electronic ID, electronically transferring seats to other individuals, and listing tickets for sale (if allowed by the venue).

The process for fans to convert to paperless tickets is simple and easy to follow in our Flash Seats system.  Fans are required to choose the number of tickets they are converting and the type of ticket to convert (Assigned Seats or General Admission), and enter ticket information, including the barcode. Tickets that are converted are only available on Flash Seats; the paper tickets become void and are no longer usable.  Once fans convert the tickets, they can start taking advantage of the great benefits Flash Seats offers.

This feature offers fans convenient, easy and secure transferability of their newly-converted Flash Seats tickets without the hassle of paper tickets. Instead of having to visit the Box Office in person or calling a Sales Representative, fans with paper tickets can now initiate the conversion directly from their computer or mobile device. Also, if fans learn they cannot attend the event last minute, the conversion will allow them to electronically transfer the seats to another person, or list their seats for sale on the marketplace.  This can be all done without having to meet in person to exchange the tickets, and everyone involved in the transfer or sale can relax knowing Flash Seats paperless tickets are legitimate and guaranteed, without the risk of fraudulent or counterfeit tickets.

For venues and artists, the feature will allow them to gain valuable marketing information.  Since the converted tickets will be on Flash Seats, venues and artists will be able to track fan habits and behaviors. Ticket purchases, transfers, sales, seating preferences, price sensitivity and attendance are tracked by the system, enabling personally-relevant marketing.  Knowing your customers is paramount, and this feature lets you gather more data about your most important asset—your fans.

Interested in giving your fans an easy way to electronically manage their paper tickets? Contact Veritix® today to find out more.

We are pleased to announce that Oral Roberts University has retained Veritix^® as its primary ticketing provider. Oral Roberts, located in Tulsa, Okla., and a member of NCAA Division I Athletics, has been using the Veritix platform since 2006. As part of the agreement, Veritix will support all events at the Mabee Center, Howard Theatre, and J. L. Johnson Stadium.

“We are honored that Oral Roberts University sees the value of the platform and has elected to continue their relationship with Veritix,” said Guy Villa, Veritix Vice President of Sales. “They are a very progressive group, and we look forward to setting trends together for many years to come.”

View the full press release here.

The Veritix® ticketing platform offers a white label, open and integrated solution that lets teams, venues and artists capture and regain control of the fan experience. Our platform is unique in the ticketing industry because it provides an open architecture, unmatched by others, which allows for real-time, bi-directional exchange of information. This is a powerful benefit for clients, who can integrate with best of breed third-party solutions, manage their ticketing operations with our advanced, end-to-end systems, and use our platform to capitalize on all aspects of their business.

One of the strengths of the Veritix platform, both our primary product and our patented secondary product Flash Seats®, is that it provides one central repository of customer information, habits and interest. The core of your business—fan data—resides in one location and provides you with insights into your fans’ behaviors like ticket buying tendencies, concession habits and merchandise spending. All of which allow you to use this information to extend the life cycle of fans by providing the right incentives, programs and offers.

Fans are also given a comfortable, familiar brand—yours—at every ticketing touch point, from your ticketing web site to ticket stock to our customer service lines. Your brand remains the focus, encouraging fans to continue and extend their relationship with you.

The end result: a powerful ticketing platform that lets you control the fan experience and allows your fans to have a direct relationship with you—their favorite team, artist or venue. And remember, the Veritix platform is not just a ticketing platform; it’s an information technology platform with a ticketing component. Why the distinction? Because no other ticketing system gives you the flexibility, customization and reliability you need to adjust to changing business conditions and provide your fans with the best experience possible. Start using the Veritix platform today!

All at Veritix® would like to wish you and yours a Happy New Year! We hope you enjoyed the holidays and that 2012 finds you healthy, happy and prosperous.

In reflecting back on 2011, Veritix experienced growth and success in many areas.  We formed new partnerships with Dover International Speedway, Compuware Arena and the Plymouth Whalers.  Veritix provided ticketing for a number of large and small events including the 2011 NCAA Men’s and Women’s Final Four, the College World Series, NASCAR Sprint Cup Series, the NBA and MLS Playoffs, World Team Tennis, and the Squamish and Austin City Limits Festivals, to name a few. We are excited that the popularity of our paperless ticketing platform, Flash Seats^®, increased exponentially among fans. Flash Seats usage is at an all-time high as more buyers and sellers recognize that it provides the flexibility and convenience they need.  All these successes are a direct result of our clients working hard to provide convenience to fans by adopting and endorsing the new and innovative features our platform provides.

While we appreciate all the great efforts and strides that have been made so far, we’re excited to see what 2012 has in store for us.  We continue to focus on our mission of creating a comprehensive and dynamic ticketing and information technology platform, enabling our clients to truly take ownership of their ticketing operations and building better relationships with their customers and fans. We wish all of you a very Happy New Year!